Parkview Hotel in Jerudong

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comments 5

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  Hanafee Jaffri

  :: 27 June 2021 23:38:12

  Please fix ur wifi

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  Izzat Thaqif

  :: 16 April 2021 11:31:52

  I am disappointed by the room service here. I made an order for breakfast at 9:40. They then called me back at 10:30 to say that they've made breakfast for me, it was Sahur (fasting food in the mornings). I am not fasting. I was saving that meal(Sahur meal) for my lunch. I wanted to order something else for breakfast. They kept saying "but we've sent you the Sahur food). I repeatedly explained that I was not in fact fasting. To which they replied, okay hold on let me talk to my supervisor. That was around 10 am. I then got a call from someone, he said that I had a Sahur meal. To which I replied again, that I was saving that meal for lunch. That I wanted some beans, potatoes and sausages for my breakfast. He said he would call me back. He called me and I was still adamant on my order. Then I waited for an hour, at 11, I called him and he said " I'm sorry now the breakfast menu is not available it's lunch time." Then I replied "I've been waiting to eat for more than an hour now". "sir you made that order at 10+" I said, "No, I made that order to your female colleague at 9:40". When the breakfast menu was available. "Okay sir, would you like to order lunch?" Unbelievable. They tried to blame it on me in the end for their lack of customer service and negligence. The rooms are nice, but the staff are so incompetent. TL DR; Ordered food at 9:40, staff said we gave you food, I said I didn't want that food, kept delaying my order. Didn't get breakfast in the end because it was too late.

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  Saiyidah Fatimah

  :: 11 April 2021 18:55:25

  Very clean and suitable for family vacation

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  Laode muhammad99

  :: 23 March 2021 20:25:48

  Good Service.Room Shine with

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  Ram Pratap

  :: 09 February 2021 16:06:18

  It's good